ApplyWell CareersRefunds & cancellations
Last updated: 3 October 2026
This policy explains how cancellation and refund requests are handled for ApplyWell Careers services. It does not reduce any statutory consumer rights.
Career Plan access
Your pass is activated after payment verification. We do not treat activation alone as a waiver of statutory cancellation rights. Contact us promptly if you want to cancel or if access has not been supplied correctly. A refunded or disputed Career Pass payment disables the remaining paid access period from that purchase; saved plans remain available. Company cancellation and renewal arrangements are recorded in the agreed invoice and licence scope.
Your 14-day cancellation period
If you are a consumer purchasing a service online, you will normally have 14 days from the day the contract is made to cancel without giving a reason, subject to the rules that apply when you ask a service to begin during that period.
Quality problems
A cancellation right is separate from your rights if the service is not provided with reasonable care and skill or does not match what was agreed. Where UK consumer law applies, you may be entitled to repeat performance or an appropriate price reduction or refund in relevant circumstances.
No-interview outcomes
A lack of interviews or a hiring rejection does not by itself mean the service was defective. ApplyWell Careers does not guarantee recruitment outcomes. This does not affect your rights if the service itself was not provided to the required legal standard.
How to cancel
Email applywellcareers@gmail.com with the subject Cancellation request. Include your name, the email used for your order, the package purchased and a clear statement that you wish to cancel.
Model cancellation wording
To: ApplyWell Careers — applywellcareers@gmail.com
I give notice that I cancel my contract for the following service: [service/package].
Ordered on: [date]
Name: [your name]
Email used for the order: [email]
Date of cancellation: [date]
Refund method
Where a refund is due, it will normally be returned to the original payment method through Stripe within the timescale required by applicable law. Processing time after a refund is issued can also depend on the payment provider or bank.
Contact
Questions about a cancellation, refund or service problem can be sent to applywellcareers@gmail.com.